You Are Not Alone.
A confidential, virtual Help Desk that connects survivors of gender-based violence and domestic violence with legal aid, the police and other support services.
If you are in immediate danger, call 112 or go to the nearest safe place now. The Help Desk is not an emergency service and cannot send help to your location. If you may be watched, tap Quick Exit at any time.
Three Steps to Support
FYN has no physical office, so the Help Desk works entirely online. You decide how much to share and how we contact you.
Reach out
Fill in the short request form below. Share only what you are comfortable sharing, and tell us how and when it is safe to reply.
We respond safely
A member of the Help Desk team reviews your request and contacts you the way you chose, listens, and explains your options.
We connect you
With your consent, we link you with the right services, such as legal aid, the police, the relevant ministries and civil society organizations.
Tell Us How We Can Help
If you are helping someone else, you can fill in the form for them, with their consent where possible.
Support Around You
Depending on your situation and consent, the Help Desk links survivors with:
Your Privacy and Safety
- We ask only for the information needed to help you.
- We do not share your details without your consent, except where there is a serious risk to life or a legal duty to do so.
- You choose how we contact you, and you can stop at any time.
- Requests are handled only by designated Help Desk team members.
Staying Safe Online
- Use a device and email account that only you can access.
- Use the Quick Exit button if someone approaches.
- Clear your browser history after visiting, or use a private window.
- Tell us on the form if it is not safe to call, text or email.
Good to Know
Is the Help Desk free?
Yes. The Help Desk does not charge for support or referrals.
Do I have to report to the police?
No. The choice is yours. We explain your options, including reporting, and connect you with the services you decide you want.
What kinds of violence can I report?
Gender-based violence of any kind, including domestic violence, sexual violence, child marriage and other harmful practices.
Can I ask on behalf of someone else?
Yes. Use the same form, and tell us whether the person knows you are asking.
What if I am a child?
You can reach out. Tell us if you are under 18, and we will work to link you with child protection services and a trusted adult.
Help Us End GBV
Learn about our campaign for justice in GBV cases, or volunteer and support the Help Desk.